Services Provided By rvn Computer Associates

Certified Reseller of Dragon NaturallySpeaking Speech Recognition Solutions

  • Dragon Medical Practice Edition
  • Dragon NaturallySpeaking Professional and Legal Versions

 

Dragon Medical Practice Edition

 

Evaluation of Client’s Needs:
• Evaluate each individual site and end users needs to find the optimum level of products and services.

 

Software and Hardware Installation - Supply Dragon Medical Practice Edition and Microphones
• We provide clients with Dragon Medical Practice Edition based on our evaluation
• We provide clients with a wide choice of microphones based on individual needs and requirements - optimally matched to their work environments

 

Software Services Provided by rvn Computer Associates
rvn Computer Associates is a Nuance-certified Solutions Partner providing Dragon Medical Practice Edition.
rvn Computer Associates Templates - customized templates for end users and specific to each specialty
• Templates are specific to each specialty and have specified fields to optimize documentation times, medical legal considerations, and reimbursement.
• Examples of templates provided: Cardiac Catheterization Templates, Endoscopy Templates, History and Physical Notes, Physical Exams,
  Exam Elements, Radiology, Procedure Documentations
rvn Computer Associates Specialty based custom language vocubularies - for over 60 different specialties
rvn Computer Associates can provide client specific customized vocubulary (from a provided list)

 

Customization
rvn Computer Associates - Custom Templates. We have available over 500 custom templates based on medical specialties

• Over 60 specialty-biased custom vocabularies available for most specialties

 

Categories of Templates - optimized for medical legal considerations, reimbursement, and efficiency
• History and Physical Exams
• Normal Physical Exam Elements
• Review of System Elements
• Discharge Instructions
• Procedure Notes
• Specialty Procedure Notes (Cath reports, Endoscopy reports, OP-Notes)
• Radiology Documentation
• Medication Prescriptions

 

We offer customization of vocabulary specific to your organization (staff names, physician names) and deliver this back to supplement user voice profiles and increase accuracy for an "out-of-the-box" experience

 

Implementation and Integration of Dragon Medical Practice Edition with any EMR
• Years of experience in implementation of Dragon Medical and integration of the Dragon Medical Practice Edition software with Electronic Medical Records
• Implementation consists of software, hardware, and voice profile creation and storage.
• Integrate Dragon Medical within any EMR to make the experience painless and provide a seamless and optimal "out-of-the-box" experience.
• Extensive experience with integration of Dragon Medical with EMRs, providing customized commands to help with navigation using voice

 

Training - rvn Computer Associates Provide Individualized Training for End Users.
• We believe that training is extremely important and critical for successful implementation
• We believe that training must uniquely address each individual user’s needs and abilities so as to develop the highest level of proficiency when using Dragon

 

Medical Practice Edition
• Our Trainers are experts in both Dragon Medical and EMRs with an emphasis on the Small Practice EMRs.
• We provide on-site and remote training options to unlock the full potential of Dragon Medical Practice Edition integrated with your EMR.

 

Service and Support
• We provide software and hardware support during regular business hours and can also provide emergency support during holidays  and non business hours
• We provide on-site support, remote web-based support and telephone and email support.
• We partner with local hardware and IT vendors, who can provide on site and remote support

 

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Dragon NaturallySpeaking Professional and Legal Editions

 

Evaluation of Client’s Needs:
• Evaluate each individual site and end users needs to find the optimum level of products and services

 

Evaluate needs by:
• Phone Conferences
• Web Conferences
• Webinars
• On-Site Demonstration

 

Software and Hardware Installation - Supply Dragon NaturallySpeaking Software and Microphones
• We provide clients with Dragon NaturallySpeaking (full version) Enterprise Software, and OLPs, based on their individual needs and preferences
• We provide clients with a wide choice of microphones based on individual needs and requirements - optimally matched to their work environments

 

Customization
rvn Computer Associates is a Nuance-certified Solutions Partner providing Dragon NaturallySpeaking versions as listed above.
• We provide customization of Dragon NaturallySpeaking by creating macros, Short Cuts and Custom Voice Commands to exactly meet the dictation  requirements of client’s applications. In addition, complex solutions requiring Visual Basic for Applications (VBA) programming can also be provided
• We provide vocabulary customization based on client’s actual historical dictation by adding words, phrases, names and acronyms commonly
  used by the client
• We fine-tunes the installation of Dragon NaturallySpeaking to reflect the usage preferences of the client

 

Training - rvn Computer Associates Provides Individualized Training for End Users or Train the Trainer Solutions
• We believe that training is extremely important and critical for a successful implementation
• We believe that training must uniquely address each individual user’s needs and abilities so as to develop the highest level of proficiency when
  using Dragon NaturallySpeaking
• We provide both on-site and remote training options to unlock the full potential of Dragon NaturallySpeaking.

 

Service and Support
• We provide software and hardware support during regular business hours and can also provide emergency support during holidays  and non- business hours
• We provide on-site support, remote web-based support and control of your application, telephone and email support
• We partner with local hardware and IT vendors, who can provide on site and remote support